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title: Customer Research Point of View Webinar featuring Jane Davis
description: Hear how Jane Davis, head of UX research at Zoom, thinks about customer research, hacks for getting more research done, and what she's doing in the coming year.
image: https://info.greatquestion.co/hubfs/POV%20Webinar%20EP3-LinkedIn-3.png
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# Customer Research PoV
## Featuring Jane Davis, Director of UX Research & Content Design at Zoom
### *In this 45-minute interview we chat about:*
- Her Background: how she got started, interesting projects, research as a superpower
- Her Point of View: What about democratization, what she loves, how she thinks about accessibility
- Hacks: What does a research habit look like, how to involve more teams, improving quality and speed at the same time
- Future: What is she excited about in the next 6-12 months
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#### About Jane Davis
Jane is a research and UX leader. Currently, the Director of UX Research and UX Writing at Zoom, Davis has worked at a seriously impressive stack of startups and has tons of enterprise experience at different company stages. (She previously led UX Research and Content Design at Zapier, and managed the growth research team at Dropbox.)
Speakers:
| [.svg)](https://www.linkedin.com/in/janendavis/) Jane Davis Research & UX Leader  | .png?width=143&name=Ned%20Headshot%20(1).png) Ned Dwyer Founder  |
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### Register for the Webinar
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